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Privacy & Confidentiality
 We
Respect Your Privacy
Tulsa National Bank
Information Privacy Policy
This is the web site of Tulsa National Bank. We understand that
our customers and web site visitors are concerned about the privacy of
personal and financial information. We have established policies and procedures
regarding the collection, use and security of your information that will
help protect your privacy. Our policies are designed to help us serve
our customers while maintaining strict privacy and security standards.
As a part of conducting business, we collect, retain and use various
types of nonpublic personal information concerning you and your financial
transactions. We use this information to service your accounts, to qualify
you for financial products or services, to help us better serve you, and
to comply with certain laws and regulations.
To Our Account Holders:
Our web server automatically recognizes identifying information about
you and your Internet service provider whenever you log on. The information
for the accounts you have with Tulsa National Bank is kept secure and
confidential through multiple security features and procedures.
Categories of Information We Collect
- Information we receive from you on applications and other forms -
such as your name, address, social security number and income;
- Information about your transactions with us, our affiliates or others
- such as your account balance, payment history and credit card usage.
- Information we receive from a consumer reporting agency - such as
your credit history.
Categories of Information That We May Disclose
We do not disclose non-public personal information unless such
disclosure is:
- requested by you,
- provided to help complete a transaction initiated by,
- provided to a credit bureau or similar information reporting agency,
or
- allowed by law,
Disclosure Permitted by Law
We may disclose all of the information that we collect, as described
to service providers - such as ATM networks, data processors or check
printers to assist us to facilitate transactions initiated by you. When
we provide nonpublic personal information about you to a third party,
such as an ATM network or data processor, these companies agree to maintain
our confidential information about you and must abide by applicable law.
When information is shared with credit reporting agencies, it is in accordance
with the Fair Credit Reporting Act.
Under no circumstances, will we disclose your account number, credit
card number or access codes to unaffiliated third parties for telemarketing
or direct marketing purposes.
Confidentiality and Security
We value your trust and are committed to protecting your privacy. Employees
of Tulsa National Bank have the level of access to nonpublic personal
information which is appropriate for their job responsibilities and are
provided training to protect confidentiality. We follow procedures with
reasonable commercial standards to safeguard the security and accuracy
of customer records. We require appropriate identification from you when
opening an account so that subsequent verifications are possible.
We maintain physical, electronic, and procedural safeguards that comply
with federal standards.
Accuracy of Information
We strive to ensure that the customer information that we maintain is
complete and accurate. If you find an error in any statement or other
communication we send you, please contact us promptly so we can correct
our records.
Definitions:
You and Your: This means consumer customers with whom we have
a continuing relationship through one or more accounts (deposit or loan
accounts), and also consumers who may use a service we provide (such as
an ATM) without any real account relationship or someone who may have
applied for a loan but was denied.
Publicly available information: Information that is lawfully available
to the general public from official public records (such as real estate
records or securities filings), information from widely distributed media
(such as telephone books) or information that is required to be disclosed
to the general public by Federal, State or Local law (such as securities
filings).
Nonpublic personal information: Personally identifiable financial
information that is not available from public sources as described above.
Affiliate: Any company under common control with another company.
Consumer reporting agency: A person or business which makes a
practice of collecting and evaluating consumer credit information for
the purpose of furnishing consumer reports to third parties.
If you visit our site to read or download information, such as consumer
brochures, sample disclosures or press releases:
- We may collect and store limited information about you when you visit
our web site, such as: the name of the domain from which you access
the Internet (for example aol.com, if you are connecting from an America
Online account); the date and time you access our site; and the Internet
address of the web site from which you linked directly to our site.
- We use the information we collect to measure the number of visitors
to the different sections of our site and to help us make our site more
useful to visitors.
If you identify yourself by sending an e-mail:
- If you are an accountholder and send us e-mails or applications after
entering your password for Tulsa National Online banking services, the
information that you send us is sent through a secure server and cannot
be viewed over the Internet. Information you provide to us, along with
information you have authorized us to collect from outside sources,
will be maintained and used so that we can offer you accounts and services
related to your financial needs. This information is kept confidential
pursuant to the policy described above.
- You also may decide to send us personally identifying information
in an e-mail message traveling through the Internet. Messages traveling
through the Internet using e-mail processes are subject to viewing,
alteration, and copying by potentially anyone on the Internet. We encourage
customers to send confidential correspondence through either the postal
service, or by using the telephone to speak directly to our employees.
We are not responsible for the security or confidentiality of communications
you send to us through the Internet using e-mail. We use personally
identifying information from consumers in various ways to further our
products and services.
- We will not obtain personally identifying information about you when
you visit our site, unless you choose to provide such information to
us.
- We do not make our web site visitor information available for marketing
purposes to unaffiliated third parties.
To learn more about your account security and our commitment to maintain
your privacy, you may reach us by telephone at 918-494-4884 or write us
at:
Tulsa National Bank
Attn: Compliance Officer
PO Box 1051
Tulsa, OK 74101-1051
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